Professional services
·
2023
Succession at a founder-led firm
The founder wanted to leave well. The partners wanted certainty. Neither could say so in the same room.

The founder had built the firm over thirty years and intended to leave it well. The partners admired him, depended on him, and privately doubted the firm could hold its clients without him. None of this had ever been said in a meeting, which was precisely the problem.
Structuring the conversation
We interviewed every partner and the firm’s ten largest clients, separately and in confidence. The findings were more encouraging than the folklore: clients valued the institution more than its founder believed, and the partners were readier than they feared. The anxieties were real, but they were about sequencing, not capability.
A plan people could sign
The five-year transition plan set out equity transfer, client handover, and the founder’s changing role in stages that could be tested and adjusted. It passed unanimously. The founder called it the first succession conversation that had not felt like a eulogy.

Next case study
Your question
The next case study starts with a conversation.
Tell us about the decision. A partner replies within two working days.
What happens next
01
A reply from a partner within two working days
02
A forty-five minute conversation
03
A two-page scope, or an honest no
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